Can I Pay With PayPal?
Yes! At the moment, we can only accept credit or debit card payments on our website. However, outside of our website, we can accept payments via PayPal invoices for our yearly ($149.88) or lifetime ($829.99) subscriptions.
How Do I Request a PayPal Invoice?
The process is handled entirely via email. If, for whatever reason, you're unable to pay for your Roon subscription with a credit / debit card via your account page, and PayPal is a good alternative for you, you can request an invoice directly from our Accounts & Billing team by using this contact form and selecting: I have a billing question or account question, followed by I have a question about payment.
Please be sure to include the email address that is associated with your PayPal account, as well as the type of subscription you'd like to purchase.
Monthly subscriptions cannot be paid via PayPal invoice.
Where Can I Find My PayPal Invoices?
PayPal invoices are only available via email. When requesting an invoice, our team can provide a link directly to the invoice, or you can view your invoices directly via your PayPal account.
As soon as you've paid the invoice, an email receipt is automatically sent to the email address associated with your PayPal account.
Will My Subscription Still Renew Automatically?
Since PayPal invoices are handled manually by our Accounts & Billing team, once it comes time for your next renewal, a new invoice will be sent to the email associated with your PayPal account. After the invoice has been paid, our team will update your subscription's renewal date so that it is reflected on your account page.
The option to view or manage your subscriptions renewal is always available via your account page, under Manage billing plan.
If you'd like to request your subscriptions renewal invoice early, or if you would like to change your subscription type, please, reach out to our Accounts & Billing team directly and they'll be happy to help with any changes.