Remember to ALWAYS exit or stop Roon/RoonServer before copying, moving, or accessing your Roon database.
Open Finder and click Go in the top bar
Hold down the Option key (or Alt)(⌥) to unhide the Library folder
Click the Library folder
Find and open the Roon or RoonServer folder
Open Windows Explorer
Click in the address area, type %localappdata%, and hit Enter
This will redirect you to your local app data folder, e.g. C:\USERS\USERNAME\AppData\Local
Find and open the Roon or RoonServer folder depending on install type
Be sure to replace NUCLEUS with NUCLEUSPLUS if you have a Nucleus+
Using a Windows machine, open File Explorer and navigate to \\NUCLEUS\Data and use Guest as the username and password. You should then see the RoonServer folder.
Using a Mac, open Finder and navigate to smb://NUCLEUS/Data and use Guest as the username and password. You should then see the RoonServer folder.
Using a Windows machine, open File Explorer and navigate to \\ROCK\Data, and use Guest as the username and password. You should then see the RoonServer folder.
Using a Mac, open Finder and navigate to smb://ROCK/Data and use Guest as the username and password. You should then see the RoonServer folder.
The RoonServer database folder will be in the RoonServer folder you set up when you installed Roon. For more about this, please see
If you used our "easy installer" scripts, then Roon's database is located in /var/roon/RoonServer
If you ran Roon from the .tar.gz package by executing ./start.sh without configuring the ROON_DATAROOT environment variable, then it will be in $HOME/.RoonServer
If you have configured $ROON_DATAROOT manually, then it will be in $ROON_DATAROOT/RoonServer For full details of how Roon is installed on Linux, please see this article.
Some Roon devices may require additional steps to expose or allow access to the database or the Logs folder. Please check our Community Siteor contact the manufacturer of your device if you're unsure.
If Roon support needs access to your RAATServer logs, follow the instructions above, but instead of a folder called
RoonServer, look for a folder called
RAATServer. More information about sending us logs can be found
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