FAQ: I'm getting an OpenGL error trying to start Roon, what's going on?
OpenGL is a big part of why Roon’s interface is so fast, so right now OpenGL 3.0 is required to run Roon. If you’re getting an error on startup, the first thing you’ll want to do is make sure your graphics card is running the latest drivers.
On Windows, you can do this in Device Manager, by expanding the Display Adapters section, right-clicking your graphics card, and choosing Update Driver Software.
If this doesn’t work, make a note of your graphics card model, and visit your manufacturer’s Support page. Often you will find the newest drivers there.
If you’re still having issues, it’s worth downloading and running this utility, which will tell you exactly what version of OpenGL your system is capable of running.
If you’re still having problems and you believe your system is capable of running OpenGL 3.0, please create a thread in our Support section and let us know. Be sure to mention what graphics cards you’re seeing in the Display Adapter section of Device Manager, like this:
FAQ: Getting a "Playback failed" error
My DAC is showing “Playback has failed due to playback parameter negotiation with the audio device”. What’s wrong? The Roon Test Lab is located deep inside a mountain, hidden behind a giant skull, and filled with some of the finest audio equipment in ...
Start with a Roon Core
What is the Core? The Core is media server software that runs on a powerful computer, NAS, or turnkey appliance (like Nucleus or ROCK), located on the network within your home. (For more information on how it fits in with Control and Output ...
Minimum Requirements See the FAQ: What are the minimum requirements? for more information about the hardware and software platforms supported by Roon. Installing Roon on macOS Download the .dmg (Disk image) file from our downloads page. See Software ...
FAQ: How can I tell if Roon has identified my album?
If Roon has failed to match your album automatically, you'll see the word Unidentified on the album's detail page, like this: Searching For a Match To search for a match, start by clicking Unidentified. If you're trying to improve or correct an ...
FAQ: Where can I set a crossfade?
How To Configure Crossfade You can set a crossfade of 0-10 seconds from the Zone Picker. Click the current zone on the right side of the bottom bar, then in the pop-up window click the speaker icon followed by the gearwheels icon to display the Zone ...
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