FAQ: Why did all my zones disappear?

FAQ: Why did all my zones disappear?

If your zones are not showing up in Roon, or all of your audio outputs are gone, it typically indicates:
  1. A networking problem is interfering with Roon's ability to communicate to your zones
  2. Roon's audio server process (RAATServer) is crashing
  3. For audio devices directly connected to a headless server running Windows, you need to configure auto login.
In the event that this happens, our support team is on hand to help resolve the issue. Just let us know some more details about your setup, and we'll help you troubleshoot!

    • Related Articles

    • FAQ: Which zones can I control remotely?

      What kinds of outputs can I control remotely in Roon? You can use Roon to remotely control any zone, including: Outputs connected to your Roon Core Outputs connected to devices or computers that are running Roon as a remote Outputs connected to ...
    • FAQ: How do I link zones so they play the same thing simultaneously?

      If you have more than one zone connected to Roon, you can group them together and play the same music in multiple rooms to get the party going! How To Group Zones Open The Zone Picker To Group Zones, select the zone you're controlling in desktop and ...
    • FAQ: I'm having problems setting up Airplay

      I'm having problems with Airplay -- help! Setup To use an Airplay device with Roon, first make sure Roon is running on the same network as the Airplay device. If you are running supported Airplay devices on the same network, they should appear on the ...
    • FAQ: How do I use Roon and HQPlayer together?

      HQPlayer Integration Roon can stream directly to HQPlayer, whether both applications are running on the same machine or if they're on different machines on your network.  HQPlayer 3.12.0 or higher is required Setting Up Roon And HQPlayer To set up ...
    • FAQ: Where can I set a crossfade?

      How To Configure Crossfade You can set a crossfade of 0-10 seconds from the Zone Picker. Click the current zone on the right side of the bottom bar, then in the pop-up window click the speaker icon followed by the gearwheels icon to display the Zone ...
    Ask the Roon Community
    Thousands of Roon subscribers and audio enthusiasts are chatting over on our community site right now, join them! You don't even need a Roon subscription to sign up.



    Something you can't find?
    If you're still stuck, don't hesitate to let us know and we'll get back to you as soon as we can.