Nucleus RAM Replacement Guide (All Models)

Nucleus RAM Replacement Guide (All Models)

Thinking about replacing or upgrading the RAM in your Nucleus device? The process depends on your device generation and warranty status, so please read this guide carefully before proceeding.

Nucleus Generations

There are three generations of Nucleus devices: 
  1. 1st Generation: Nucleus / Nucleus Plus (Rev A), discontinued and out of warranty 
  2. 2nd Generation: Nucleus / Nucleus Plus (Rev B), discontinued and out of warranty 
  3. 3rd Generation: Nucleus One / Nucleus Titan, current, may still be under warranty within 2 years of purchase
Approval Required for all in-warranty Nucleus One and Nucleus Titan
RAM upgrades require prior authorization from Roon Technical Support.
  1. Do not attempt to upgrade RAM on your own without contacting support first. Unauthorized RAM replacement will impact your warranty
  2. Without prior authorization the manufacturer warranty will be voided, including coverage for unrelated issues.
  3. Once authorization is approved, Roon Technical Support will guide you step-by-step through the RAM upgrade process
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RAM upgrades for all the out-of-warranty units can be performed by the user without prior authorization.

RAM Replacement Instructions by Generation

Nucleus One / Nucleus Titan SSD Replacement Instructions

RAM replacement process for these models is handled via Roon Technical Support.

Nucleus / Nucleus Plus (Rev B) RAM Replacement Instructions

1. Remove the bottom lid (4 screws) and carefully lift the cover


2. Locate the RAM module on the motherboard and gently push the retention clips on both sides of the RMA stick outward (away from the RAM module). Then pull the RAM out.


Reassembly:

1. Align the notch on the RAM module with the slot and insert the module at a slight angle

  • For Nucleus RAM replacement, the suggested model requirements are DDR4, Form Factor = SO-DIMM with the maximum size of 16GB. There are 2 slots for RAM

  • For Nucleus Plus RAM replacement, the suggested model requirements are DDR4, Form Factor = SO-DIMM with the maximum size of 32GB. There are 2 slots for RAM

2. Press the RAM down firmly until the side clips click into place


3. Reinstall the bottom lid and secure it with the 4 screws

Nucleus / Nucleus Plus (Rev A) SSD Replacement Instructions

1. Remove the 5 screws to detach the bottom lid


2. Unscrew the SATA connector (4 screws)


3. Unscrew the hard drive tray (4 screws) and put it a side


4. Locate the RAM module on the motherboard and gently push the retention clips on both sides of the RMA stick outward (away from the RAM module). Then pull the RAM out.



Reassembly:
1. Align the notch on the RAM module with the slot and insert the module at a slight angle

  • For Nucleus RAM replacement, the suggested model requirements are DDR4, Form Factor = SO-DIMM with the maximum size of 16GB. There are 2 slots for RAM

  • For Nucleus Plus RAM replacement, the suggested model requirements are DDR4, Form Factor = SO-DIMM with the maximum size of 32GB. There are 2 slots for RAM

2. Press the RAM down firmly until the side clips click into place
3. Reattach the hard drive tray using the 4 screws
4. Reattach the SATA connector using the 4 screws
5. Reinstall the bottom lid and secure it with the 5 screws

If you encounter any issues or have any questions during the process, please get in touch with Roon Technical Support.
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Please note: The Nucleus is sold in a tested and recommended configuration. In the event a user modification results in unexpected behavior or a unit malfunction, warranty coverage can be at risk.