ROCK makes it easy to add new music to your collection, wherever it's stored. There are two main ways to import music, and both work with internal, USB, or network storage.

For more about setting up storage with ROCK, please see ROCK: Storage Basics.

Before You Start

This guide assumes you've already set up storage with ROCK. If you haven't, please see ROCK: Storage Basics first.

• NAS: if you use a NAS or other network storage, you can import music by saving it straight to the NAS. For details, please see setting up your NAS.
• USB: you can copy music to a USB drive on your computer before you connect it to ROCK, instead of copying it over the network. Please make sure the drive is formatted properly, and eject it from your computer before you unplug it.

Method #1: Drag and Drop onto the Roon application on Mac/PC

This is the simplest way to add music if you use the Roon app on a Mac or PC.

Drag your music files straight into the Roon window. Roon copies them to the storage you've set up on your ROCK.

If Roon is watching more than one folder, it asks where to save the files. It then copies them to a Roon Imports folder, organized by import time and the device they came from.

Want more control over your folder structure, or have a lot of files? Please use Method 2.

Method #2: Importing To Network Folder

ROCK shares its storage over your network as an SMB share called Data, much like a NAS. Inside it, the Storage folder holds all your connected drives, both internal and USB. You can copy files straight into those folders from your computer.

Connecting to the Network Share

macOS

1. Open Finder.
2. Click the Go menu, then choose Connect to Server.
3. Enter one of these addresses, then click Connect:
   • smb://rock/data
   • smb://rock.local/data
   • smb://192.168.0.100/data. Please replace 192.168.0.100 with your ROCK's IP address if the others don't work.
4. If you're asked how to connect, choose Guest. You'll find your drives in the Storage folder.

Here's the process on macOS:

Windows

1. Open File Explorer.
2. In the address bar, enter one of these addresses:
   • \\rock\data
   • \\rock.local\data
   • \\192.168.0.100\data. Please replace 192.168.0.100 with your ROCK's IP address if the others don't work.
3. If you're asked for a username and password, enter guest for both. You'll find your drives in the Storage folder.

Here's the process on Windows:

Signing in on RoonOS 3.0

Guest access is on by default, so you usually don't need to enter anything. If Username and password is turned on in your ROCK's File Sharing settings, please sign in as roon instead. The password is roon unless you've set your own.

On Windows, please disconnect any mapped drive to your ROCK before you connect again as Guest, with a different username, or with a new password. Windows only allows one username per server at a time, so an old connection can cause error 1219.

Accessing the Data share over Tailscale isn't supported yet.

Troubleshooting Connection Issues (Windows)

This is expected behavior: newer versions of Windows block guest access to network shares by default. You may see an error like the one below.

There are two ways to fix this:

• RoonOS 3.0 (recommended): turn on Username and password under Network & Access > File Sharing in the RoonOS Web Administration Interface. Then connect as roon. This leaves your Windows security settings unchanged.
• ROCK in legacy BIOS mode, or if you'd rather keep guest access: change your Windows settings to allow guest logons and turn off the SMB signing requirement.

For step-by-step instructions for both options, including Windows Home, please see Enabling SMB Guest Access on Windows.

Still having issues? Please get in touch with our Technical Support team here.