1. Clear Safari’s Cache and History (iOS)

• Open the Settings app.
• Scroll down and tap Safari.
• Tap Clear History and Website Data to remove cached files and cookies.

2. Adjust Safari Privacy Settings (iOS)

• Go to Settings > Safari > Privacy & Security.
• Make sure the following settings are disabled:
  • Block All Cookies
  • Prevent Cross-Site Tracking

iOS Devices:

Android Devices:

1. Clear Chrome’s Cache and Cookies (Android)

• Open the Chrome app.
• Tap the three dots menu (top-right corner) and select Settings.
• Tap Privacy and security > Clear browsing data.
• Choose Cookies and site data and Cached images and files, then tap Clear data.

2. Adjust Chrome Site Settings (Android)

• In Chrome, tap Settings > Site Settings.
• Make sure that:
  • Cookies are allowed.
  • JavaScript is allowed.
  • Pop-ups and redirects are allowed (temporarily if needed for login).

iOS and Android Devices:

1. Switch Networks (iOS and Android)

• If you’re connected to a Wi-Fi network, switch to cellular data.
• If you’re on cellular data, connect to a Wi-Fi network.
• This can reset the DNS path and resolve login issues.

2. Verify Date and Time Settings (iOS and Android)

• Go to Settings > General Management > Date and Time (Android) or Settings > General > Date & Time (iOS).
• Ensure Set Automatically or Use Network-Provided Time is enabled.

3. Try Logging in via Web (iOS and Android)

• Open Safari (iOS) or Chrome (Android).
• Navigate to account.roonlabs.com and try logging in.
• This helps verify your account works outside the app.

4. Clear Roon Account Session History (iOS and Android)

• While logged in at account.roonlabs.com, navigate to your session history.
• Remove any outdated or unnecessary sessions that might interfere with new logins.

5. If Using Opera Browser (iOS or Android): Disable Content Blocking

• Tap the browser’s menu while on the Roon login page.
• Look for the content blocking or privacy settings.
• Disable content blocking specifically for this page.

Reinstall Roon Mobile 

For iOS:

• Delete the Roon app from your device.
• Restart the device.
• Reinstall the app from the App Store.
• Attempt to log in again.

For Android:

• Go to Settings > Apps > Roon.
• Tap Uninstall.
• Restart the device.
• Reinstall Roon from the Google Play Store.
• Attempt to log in again.