If you’re seeing an error telling you Roon Server is not running, there are some simple troubleshooting steps you can try.
Roon Server should work fine with your firewall, VPN, or most other security software, but if you’re having trouble connecting it’s worth temporarily disabling this software to see if connectivity issues are resolved. Don’t forget to turn it back on after you’re done testing!
If you’re still having trouble connecting to Roon Server, please contact our support team, who are standing by to help resolve any connectivity issues. You can get in touch by creating a new support thread on the Roon Community Site.