Roon with Antivirus Software

With any third-party security software, ensuring Roon has proper access to communicate with the other devices in your local setup is important.

Virus Detected in Roon?

In some cases, these programs will call a false positive with Roon, blocking access to it, which can cause a myriad of different issues.

Note: These are false positives, and Roon is completely safe to use. Every build is scanned and verified before public release.

For best practice, you'll want to ensure the Roon executables below have been added to any security apparatus on your server machine:

Roon executables:

Roon

RoonServer

RoonGoer

RoonAppliance

RAATServer

Recently, we've seen reports of the following:

"We've blocked RoonServer/RAATServer/Rooninstaller because it was infected with IDP.Generic"

This is another example of a false positive. In these situations, you can double-check that Roon is set as a proper exception, and then report the false positive to your specific Antivirus software. Below we'll share a handful of popular antivirus options with links on how to manually add Roon as an exception.

Bitdefender

For detailed steps on whitelisting Roon in Bitdefender, click here.

Avast

For detailed steps on adding Roon as an exception in Avast, click here.

McAfee

For users running McAfee, here's more information on adding exceptions.

AVG

For detailed steps on adding an exception in AVG, click here.

Norton

To add an exception using Norton, click here.

Report the False Positive

To prevent this issue in the future, report the false positive to your Antivirus's official false positive report form. This helps improve detection rules and prevents future false flags.

If you're still having issues after going through the above, please get in touch with our Technical Support team.