How to Cancel Your Roon Free Trial or Subscription?

FAQ: How do I cancel my free trial or subscription renewal?

You can cancel your Roon trial or subscription at any time from your Roon account. Trials and subscriptions cannot be canceled from the Roon app.

Cancel a free trial

  1. Sign in to your Roon account.
  2. Select Manage billing plan.
  3. Scroll down and select Cancel Trial.
Roon account page with the Manage billing plan button highlighted, leading to the Select a billing plan page with the Cancel Trial button highlighted

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Canceling a trial ends your access to Roon immediately, even if you still have days remaining in your trial period.

Notes
Roon trials last 14 days. When you start a trial, you choose whether it renews as a monthly or yearly subscription, with yearly selected by default. We'll send you a reminder three days before your trial ends. If you don't want to continue with a paid subscription, make sure to cancel before the trial ends to avoid being charged.

Cancel a paid subscription

  1. Sign in to your Roon account.
  2. Select Manage billing plan.
  3. Scroll down and select Cancel Subscription.
Roon account page with the Manage billing plan button highlighted, leading to the Manage your billing plan page with the Cancel Subscription button highlighted

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Canceling turns off automatic renewal, but you can continue using Roon and all its features through the end of your current subscription period.

Notes
Previous payments are not refunded. For more information, see our Refund Policy.

Change your billing plan

You can also use the Manage billing plan page to switch between monthly and yearly billing or purchase a Lifetime subscription. Changes between monthly and yearly billing take effect at the start of your next billing cycle, while Lifetime begins immediately. Payments already made cannot be applied toward the new plan.

For more details, see Can I switch from yearly to lifetime billing? and Can I apply what I've already paid towards a different subscription?

If you run into trouble canceling or switching your plan, please contact us and select "I have a billing or account question."