The Roon Community : Everything You Need To Know
What is the Roon Community?
What Are the Benefits?
1. Get Help Fast
The community includes Roon staff, Moderators, and expert users who often respond quickly when you're stuck. Whether it’s a setup question or an obscure tech hiccup, chances are someone’s already been through it. The dedicated Support category has the Roon technical team following up on issues in a timely manner.
To get help from Roon Technical Support, start by filling out the support typeform here: Submit A Technical Issue
2. Learn From Others
See how others configure their systems, solve complex audio routing challenges, or get the best from their Roon setups. It’s a goldmine for:
Networking tips - See how users troubleshoot connectivity issues, optimize their networks for Roon ARC, and maintain stable streaming across complex environments. You’ll find expert tips on everything from Mesh network configurations to port forwarding tips for ARC, to router and switch recommendations for optimal playback across your entire house.
Hardware integration ideas - Looking to add a new DAC, streamer, or smart speaker to your Roon setup? Learn from real-world examples of how others connect and configure multi-room systems, using many different manufacturers and trusted certified Roon partners like Linn, Hegel, NAD, Bluesound, and more.
DSP tricks - See how other users fine-tune their setup using Roon’s powerful DSP engine to maximize sound quality and hear new aspects of the songs you thought you knew like the back of your hand. A few popular topics include room correction with convolution filters, Headphone EQ presets and Upsampling strategies for different DACs.
Music discovery - It’s not just about tech, many users share curated playlists, hidden gems on TIDAL/Qobuz, and how they explore new music through Roon’s interface and metadata-rich experience. It’s one of Roon’s best qualities, and could lead you to your next all-time favorite album!
3. Contribute and Build Trust
As you participate, reply, and engage with others, you’ll naturally build trust levels—a system designed to recognize your contributions and unlock new capabilities, such as:
Help moderate - moderation is a key function that helps keep the forum constructive and respectful
Shape discussions - help others learn the benefits of the community - organize topics, flag issues, or help provide your own solutions.
Make friends - many users form real friendships through shared passion for music, gear, and solving tricky audio setups together. We see people from across the world bond over their shared love for music and the audio world on a weekly basis. It’s what it’s all about, after all.
Every interaction you have not only helps others, but also makes you a more valued part of the Roon ecosystem.
4. Stay in the Loop on all things Roon
The Roon Community isn’t just for support, it’s your front-row seat to what’s new, what’s coming, and what others are dreaming up. Community discussions often include:
Beta features and Early Access - Get sneak peeks at upcoming features before they’re officially released. You’ll see:
Threads from users testing new features
Feedback shared directly with Roon’s development team
Opportunities to try beta releases and help shape the final product
Feature requests - See what the community is asking for, or add your own! Vote on suggestions that matter to you, discuss use cases with fellow users, and see which ideas Roon Labs is keeping an eye on.
Product updates & Announcements - Stay informed with official posts from the Roon team around release notes when new versions drop, big news and new partnerships, and important improvements and bug fixes.
The Roon Community is built on respect, curiosity, and collaboration. Clear guidelines help keep it constructive, safe, and inclusive for all users.
Community Guidelines
With great sound comes great responsibility 🎧 and a few simple rules to help keep things friendly, helpful, and a welcoming space for everyone. Here's a link to the full description of the community guidelines, but the main pillars to take away can be summarized as:
Be Respectful: Treat others with kindness and professionalism, even when opinions differ.
Stay on Topic: Ensure your contributions are relevant and constructive.
Use Features Appropriately: Utilize flags to report issues and avoid spamming reactions.
Respect Privacy: Don't share personal information without consent.
Why have guidelines? It's simple - to foster a positive and productive community experience for all music lovers.
For general questions about how Roon works or how to use specific features, head over to the Roon Software Discussion category.
“Help! I have an issue with___.” - If you're running into a problem with your Roon setup, the Support category is the best place to get help from our team.
Visit the Support category on the Roon Community site.
Click on the “Get Help” button.
Fill out the template with as much detail as possible—the more specific you are, the easier it will be to help you find a solution quickly.
This will auto-create a ticket that is immediately added to the Technical Support Queue - you can expect a Roon team member to respond to your ticket within a few hours.
Additional Resources
Roon Knowledge Base: Comprehensive articles and FAQs on using Roon. Type a few keywords into the search bar, and relevant articles will display:
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