When attempting to get access to the internal storage of a Roon Nucleus or Roon Optimized Core Kit (ROCK) from a Windows PC, you may encounter an error message or a persistent password prompt (even when entering the correct credentials Guest/Guest).
This issue arises from a conflict between the convenience settings of the Nucleus and the tightened security standards of modern Windows operating systems.
Nucleus/ROCK Protocol: To make the device as "plug-and-play" as possible, the Roon OS shares its internal storage using SMB Guest Access. This allows users to connect without needing to create specific users or manage complex permissions.
Windows Security Policies: In recent updates to Windows 10 and Windows 11, Microsoft has disabled "Insecure Guest Logons" by default. Windows treats unauthenticated guest access as a potential security vulnerability.
Consequently, Windows blocks the connection to the Nucleus because the Nucleus does not ask for a secure, authenticated login. To resolve this, you must explicitly allow Windows to connect to "Guest" network shares.
Please follow the instructions below based on your specific version of Windows.
Use this method if you have access to the Group Policy Editor.
Press Win + R on your keyboard.
Type gpedit.msc and press Enter.
In the Local Group Policy Editor, navigate to:
Computer Configuration > Administrative Templates > Network > Lanman Workstation
Locate the setting Enable insecure guest logons. Double-click it.
Select Enabled, then click OK.
Still in the editor, navigate to:
Computer Configuration > Administrative Templates > Network > SMB Client
Locate Allow insecure guest logons, set it to Enabled, and click OK.
Once you have adjusted the Windows settings above, you can connect to your specific device.
Open File Explorer on Windows (or Finder on macOS).
If prompted for a username and password, enter Guest for both.
Type the address corresponding to your specific Roon model into the address bar:
For Windows Users:
Nucleus One: \\NUCLEUSONE\Data\Storage\InternalStorage
Nucleus Titan: \\NUCLEUSTITAN\Data\Storage\InternalStorage
Nucleus (Standard): \\NUCLEUS\Data\Storage\InternalStorage
Nucleus+: \\NUCLEUSPLUS\Data\Storage\InternalStorage
ROCK: \\ROCK\Data\Storage\InternalStorage
For macOS Users:
Nucleus One: smb://NUCLEUSONE/Data/Storage/InternalStorage
Nucleus Titan: smb://NUCLEUSTITAN/Data/Storage/InternalStorage
Nucleus (Standard): smb://NUCLEUS/Data/Storage/InternalStorage
Nucleus+: smb://NUCLEUSPLUS/Data/Storage/InternalStorage
ROCK: smb://ROCK/Data/Storage/InternalStorage
You can now drag and drop your music files and folders into this window to copy them to the Nucleus.