When attempting to access the internal storage of a Roon Nucleus or Roon Optimized Core Kit (ROCK) from a Windows PC, you may encounter a connection error or a persistent password prompt (even when entering the correct credentials Guest / Guest).
0x80070035 or 0x800704f8: "The network path was not found" (Guest access is blocked).
0xc000a000 / STATUS_INVALID_SIGNATURE: (SMB Signing is required but the NAS doesn't support it).
This issue arises from a conflict between the convenience settings of the Nucleus and the tightened security standards of modern Windows operating systems.
Nucleus/ROCK Protocol: To make the device as "plug-and-play" as possible, the Roon OS shares its internal storage using SMB Guest Access. This allows users to connect without needing to create specific users or manage complex permissions.
Windows Security Policies: In recent updates to Windows 10 and Windows 11, Microsoft has disabled "Insecure Guest Logons" by default. Windows treats unauthenticated guest access as a potential security vulnerability.
Consequently, Windows blocks the connection to the Nucleus because the Nucleus does not ask for a secure, authenticated login. To resolve this, you must explicitly allow Windows to connect to "Guest" network shares.
Press Win + R, type gpedit.msc, and press Enter.
Navigate to: Computer Configuration > Administrative Templates > Network > SMB Client.
Locate Allow insecure guest logons. Double-click → set to Enabled → OK.
Disable SMB Signing:
Navigate to: Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options.
Locate Microsoft network client: Digitally sign communications (always).
Double-click → set to Disabled → OK.
Press Win + R, type gpedit.msc, and press Enter.
Navigate to: Computer Configuration > Administrative Templates > Network > Lanman Workstation.
Locate Enable insecure guest logons. Double-click → set to Enabled → OK.
Disable SMB Signing:
Navigate to: Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options.
Locate Microsoft network client: Digitally sign communications (always).
Double-click → set to Disabled → OK.
If you don't have gpedit.msc, use PowerShell as Administrator:
Enable Guest Logons:
reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows\LanmanWorkstation" /v AllowInsecureGuestAuth /t REG_DWORD /d 1 /f
Disable SMB Signing:
reg add "HKLM\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\Parameters" /v RequireSecuritySignature /t REG_DWORD /d 0 /f
Restart your PC.
Once you have adjusted the Windows settings above, you can connect to your specific device.
Open File Explorer on Windows (or Finder on macOS).
If prompted for a username and password, enter Guest for both.
Type the address corresponding to your specific Roon model into the address bar:
For Windows Users:
Nucleus One: \\NUCLEUSONE\Data\Storage\InternalStorage
Nucleus Titan: \\NUCLEUSTITAN\Data\Storage\InternalStorage
Nucleus (Standard): \\NUCLEUS\Data\Storage\InternalStorage
Nucleus+: \\NUCLEUSPLUS\Data\Storage\InternalStorage
ROCK: \\ROCK\Data\Storage\InternalStorage
For macOS Users:
Nucleus One: smb://NUCLEUSONE/Data/Storage/InternalStorage
Nucleus Titan: smb://NUCLEUSTITAN/Data/Storage/InternalStorage
Nucleus (Standard): smb://NUCLEUS/Data/Storage/InternalStorage
Nucleus+: smb://NUCLEUSPLUS/Data/Storage/InternalStorage
ROCK: smb://ROCK/Data/Storage/InternalStorage
You can now drag and drop your music files and folders into this window to copy them to the Nucleus.