Account & Billing
Can I Pay With PayPal?
Yes! At the moment, we can only accept credit or debit card payments on our website. However, outside of our website, we can accept payments via PayPal invoices for our yearly ($149.88) or lifetime ($829.99) subscriptions. How Do I Request a PayPal ...
How Do I Change My Billing Plan?
You can change your Roon subscription's billing plan, or cancel it, at any time from your account page. Changing Your Plan Go to your Roon account page and select 'Manage Billing Plan'. From there, choose the plan you'd like: Monthly, Yearly, or ...
I Need an Invoice for My Roon Subscription Payment
Invoices for your Roon subscription payments are made available to you in two ways: by email, or through your Roon account's billing history. Email As soon as a transaction is processed, an email receipt is automatically sent to the email address ...
Can I apply what I've already paid towards a different subscription?
Whether you keep the time you've already paid for depends on the subscription change you're making. In general, past payments can't be applied as credit toward a different subscription. For the full rules on billing cycles and cancellations, see our ...
Can I switch from yearly to lifetime billing?
Yes. You can switch from a monthly or yearly subscription to Lifetime at any time. Navigate to your Roon account page and select Lifetime under Manage Billing Plan. Your saved payment method will be charged the current Lifetime price, and your ...
Refund policy
Roon does not offer refunds for subscription purchases, including renewals. We provide a 14-day free trial so you can try Roon before starting a paid subscription. See Free Trial and Billing below for more information. Free Trial and Billing Roon's ...
How many Roon subscriptions do I need?
What's included in a subscription? A Roon subscription includes: A Roon Server that manages your music library (your "main" installation) Unlimited Roon Remotes (Windows PC's, Macs, Android devices, Apple iPads and iPhones) Where can I see my ...